# How Itaú is building generative AI for its entire customer base

Source: https://openai.com/index/itau-generative-ai
Published: 2026-10-16
Status: unreviewed source report

## Source excerpt (up to 25 words)

> With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of

## Review question

Check availability, model version, licensing, real task accuracy, rate limits and total cost. Provider benchmarks are not independent replication.

No independent proof check or claim of peer review.