# OpenAI and ServiceNow expand partnership across enterprise workflows

Source: https://openai.com/index/openai-servicenow-partnership-expansion
Published: 2026-10-28
Status: unreviewed source report

## Source excerpt (up to 25 words)

> OpenAI and ServiceNow expand their partnership to bring OpenAI models and agents into ServiceNow and ServiceNow workflows into ChatGPT and Codex.

## Review question

Compare accepted end-to-end outcomes, tool permissions, intervention rate, recovery behavior and total cost on the same workload. A polished demo does not establish unattended reliability.

No independent proof check or claim of peer review.